You should expect to see your lease renewal 90-120 days prior to your lease expiring. You can find your lease expiration date through your Rent Café Portal.
Submit a request through Rent Café, or email your Maintenance Coordinator. You can find your Maintenance coordinator through Rent Café. If it is an emergency, call the office and press ‘7’.
If it is after normal business hours, you will have to call a locksmith, if it is during regular office hours, call your Maintenance Coordinator or the office. Warning: Replacement keys can cost up to $150/key
In most cases, yes, but it depends on which building you live in. Contact your Leasing Coordinator to find out for sure. The pet fee is $250 for dogs and $150 for cats.