Members of the Peak team headed to Oak Brook last week for the Chicagoland Apartment Association Tradeshow!
We heard from a lineup of incredible speakers covering everything from AI and social media 101 to “Why You Gotta Be So Mean?” — a standout session led by the always-insightful Lisa Trosien, who shared strategies for conflict resolution and service recovery, fostering positive resident interactions, and supporting on-site teams.
We love learning from industry leaders like Lisa and bringing fresh ideas back to the office to enhance the Peak experience for our residents and partners.
