Like any industry, property management can be spooky at times. For our team, that can mean different things, but one highlight is the scary surprise of entering a "vacant" apartment post-move-out, only to find the unit is occupied…with a whole lot of stuff. It gives "make-ready" a whole new meaning! And to clarify, we're not…
Every lease that doesn't renew means vacancy days, make-ready costs, marketing spend, and lost rent. It can all add up really fast. A strong renewal rate isn't just a "nice to have" stat. It's a clear signal of resident satisfaction and NOI health. At 1250 LaSalle, we've seen it firsthand. Alongside Briana Rizzo, we've managed…
It's National Customer Service Week! When you're in the property management business, you're in the business of customer service. We're lucky to have such a customer-centric team, particularly Joan Guardalabene. If you know Peak, you know Joan. She's our Customer Support Coordinator and a fierce advocate for all-things-customer. She spearheads our monthly move-in days for…
Wicker, Hyde, Humboldt, Lincoln, Garfield… Chicago is full of neighborhoods ending in "Park." Can you guess which one is home to our newest management assignment? Whichever Park it is, we're thrilled to welcome multiple commercial and residential units to our portfolio.
We're blushing! We asked 800 Peak residents what they loved about life at Peak, and their responses did not disappoint. The daily grind of property management isn't easy, but comments and feedback like this make it all worth it. Serving Chicago, our residents, and their communities is a highlight of our day, every day. Check…
It's National Property Managers' Day! The title says it all. Property Managers are resilient, hard-working, and able to pivot quickly to find a solution to nearly every problem at almost any time of day. Today, we recognize and thank them for their hard work, dedication, and expertise when it comes to… pretty much everything. Peak…
We just can't stay away from Avondale. Not only is it home to our main office; it's also home to one of our newest management assignments. We're looking forward to welcoming more Avondale residents home to Peak Properties!
Meet Amy, the Project Manager who makes sure nothing falls through the cracks — even when there are multiple offices involved. Amy splits her time between Peak and Cross Street, helping ensure we're moving projects, new assignments, and important initiatives along; she's kind of like a human sync button. When deadlines shift, or we need…
Courtney didn't have to go far for her latest travels — the EmpowHER Multifamily Conference was hosted right here in Chicago this year. EmpowHer is an annual leadership and networking event designed to elevate, connect, and inspire women working in the multifamily industry. Attendees dove into key presentations, business workshops, and sessions covering industry trends,…
Is Gen Z Misunderstood? Despite its reputation as the "work from anywhere" generation, Gallup data shows Gen Z is actually the least likely of any generation to want to work remotely full-time. Only 23% of remote-capable Gen Z employees say they'd prefer a fully remote setup, compared to 35% of every older generation. Loneliness is…
