It's National Customer Service Week!
When you're in the property management business, you're in the business of customer service. We're lucky to have such a customer-centric team, particularly Joan Guardalabene.
If you know Peak, you know Joan. She's our Customer Support Coordinator and a fierce advocate for all-things-customer.
She spearheads our monthly move-in days for residents, runs our renter's insurance initiatives, synthesizes customer feedback and recommends ways we can further improve, and even takes trips to Costco when we're running low on the most coveted component of our move-in bags — the snacks!
This Customer Service Week, we want to say thank you, Joan, for nearly six years of showing up for our residents and our team.
We, and our residents, are so lucky to have you!
